FREQUENTLY ASKED QUESTIONS
Everything you need to know
DO YOU SELL GIFT CARDS?
Unfortunately, we do not offer gift cards at this time.
CAN I HAVE MY ORDER GIFT WRAPPED?
DO YOU OFFER SAME-DAY DELIVERY?
Unfortunately, we do not offer same day shipping at this time.
Unfortunately, we do not offer gift wrapping at this time.
WHAT IS YOUR RETURN POLICY?
Returns can be made within 15 days of purchase. Items must be in unused and unwashed condition with original packaging. Returns will be issued to the original form of payment used at the time of purchase.
Custom orders are not eligible for return or exchange along with final sale items which include “final sale” in the product name. Original shipping costs are non-refundable.
Please contact our Customer Service Department if you have any questions in regards to your return or exchange. You can reach us at info@nvblankets.com and are happy to assist you.
If you believe there is an issue with your product, we ask that you please reach out to our Customer Service team at info@nvblankets.com within 30 Days. When reaching out please include your order number, a description and a picture of the issue for us to better assist you.
CONTACT SUPPORT
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